TERMS & CONDITIONS
RESERVATION & PAYMENTS
Checks and money orders are accepted as forms of payment when sending in application and fees. In case of billing error, we reserve the right to re-invoice with correct pricing. The single supplement is approximately $560 (contact us for correct rates and availablity on this).
It is the responsibility of each passenger to obtain proper travel documents, such as passport and visa. Each passenger must be in possession of a passport with a validity of at least six (6) months beyond the conclusion of their trip. A visa is not required for Scandinavia or Western Europe for stays of less than 3 months.
It is imperative that your airline ticket matches your first and last name exactly as it reads on your passport. Any changes to your air booking, which include spelling, are subject to a change fee, penalties, or cancellation. You are responsible for all travel arrangements to points (cities & place) listed as arrival and departure herein.
The following per person cancellation fee applies: Tour space confirmation deposit of $200 is non-refundable. Canceling up to 65 days prior to departure is $300; 65-45 days is $600; 45 days or less prior to departure is nonrefundable. [These cancellation fees include the $200 non-refundable initial booking deposit, if paid.] Taking out a Travel Insurance policy on your own would cover these cancellation fees.
The client is urged to protect his/her investment with travel insurance. Generally pre-existing conditions can be covered if premium payment is made within 15 days of your initial trip deposit. Many prior clients have used Access America for travel insurance with good success. Visit their website, accessamerica.com for additional information. Norland Corp. is not responsible for loss, damage or theft of luggage or personal belongings, or for personal injury, accident or illness.
The tour price is based on a minimum of 15 persons and therefore subject to change. If the minimum number of passengers is not reached, the price may increase or services may be modified to accommodate a smaller group. All rates are based on tariffs in effect at the time the tour was planned and are subject to increase in the event of currency fluctuation.
First-class private motor coach or train travel as specified in itinerary. Other transportation and/or accommodations as indicated on itinerary.
On the land portion, due to limited motor coach capacity, we allow only one suitcase and one carry-on per person. Luggage handling at hotels for one suitcase is provided per client request for a small fee added. Airport porterage is not included as security regulations within most airports require that travelers handle and be responsible for their own luggage. No responsibility is accepted for loss of or damage to baggage or any of the traveler's belongings. Baggage insurance is strongly recommended.
Special hotel requests, such as double bed, room near elevator, room on lower floor, meals, special seating on motor coach, etc., should be submitted in writing 65 days prior to departure. Please be advised, however, that such requests are outside of our control and therefore cannot be guaranteed.
Smoking is not permitted on motor coaches or hotels.
Accommodations are included in rooms with private facilities at hotels specified or similar. Norland Corp. reserves the right to substitute hotels. Rooms in Scandinavian hotels may have twin, double, or day beds. As Scandinavian hotels generally have small rooms, we advise against requesting triple rooms. Triple rooms are available on request only and a small discount applies. A limited number of single rooms are available at a supplementary cost. Single rooms are generally inferior to double rooms in size and location. All rooms are assigned by the hotel management upon arrival. Please note that throughout Europe it is standard policy that hotel rooms are not available for check-in before 2:00 pm. Requests for special room assignments should be submitted in writing with final payment, 65 days prior to departure. Special room requests cannot be guaranteed. Please be advised that not all hotels in Scandinavia are air-conditioned.
SERVICE CHARGES, TIPS & TAXES
Gratuities to tour director/guide and driver are customarily left to the discretion of the tour member and are therefore not included in the tour cost. All service charges and taxes at hotels are included, so extra tipping will not be necessary.
Breakfast [B], lunch [L], and dinner [D] as specified in the itinerary. Special requests for meals should be submitted in writing with final payment, 65 days prior to departure. Special meal requests cannot be guaranteed.
Norland Corp. constantly strives to improve each itinerary to your benefit. If improvements can be made or unforeseen conditions make changes necessary, we reserve the right to vary itineraries or substitute hotels for operational reasons.
* Airport fees & taxes
* Passport fees
* Visa fee, where required
* Personal expenses such as laundry, liquors, wines, mineral waters, phone, valet, etc.
* Meals not specifically listed as included
* Expenses due to flight delays, strikes, bad weather or other irregularities;
* Travel insurance
* Excess baggage charges
* Individual services apart from the group
* Refunds for tour services not utilized
* Any expenses for à la carte meal items not included in preplanned menus
* Gratuities for tour director, city guides, and driver
Norland Corp. reserves the right to accept or reject any vacation participant and to remove any participant whose conduct is deemed incompatible with the interest of the other participants. Travelers must report any disability requiring special attention at the time of registration. A qualified and physically able companion must accompany travelers who need assistance (such as walking, getting on and off motor coach, etc.) and must assume full responsibility for their well being. Motorized scooters are unsuitable for tours outlined in this brochure.
Norland Corp., its agents, employees, representatives, associated companies and travel agencies through which the tour was booked, are not responsible for any damages, accidents, losses, detention, annoyance, consequential damages of any kind; delays, and expenses due to same; quarantine, strikes, force majeure, failure of any means of conveyance to arrive or depart as scheduled; disturbances, government actions, restrictions or regulations, discontinuance or change in transit or hotel services or schedules; and any other causes over which we have no control, and which are not caused by any negligence, wrongful action or omission on the part of Norland Corp., its agents, employees, representatives, associated companies and travel agencies. Without limiting the above, you are hereby given notice, and you hereby understand and agree that all tickets and coupons issued, and all arrangements for transport or conveyance, or for hotel accommodations, and any other arrangements provided herein, are made only on the expressed condition that we (Norland Corp., etc.) shall not be liable for any injury, damage, loss, expense, accident, delay, problem or irregularity which may be occasioned either by reason of any defect in any vehicle or aircraft or other means of conveyance, or through the acts, omissions or defaults of any company or person engaged in conveying the passengers herewith, or of any hotel proprietor or servant, or any other person, firm or entity, not under the direct supervision, control or employment of Norland Corp., its agents, employees, representatives, associated companies and travel agencies. Norland Corp. reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, and to make any changes in the itinerary, whenever, in the sole discretion of Norland Corp., it deems it necessary for the comfort, convenience or safety of the tour participants.